HaulDesk AI answers every inbound call instantly — handles shipment inquiries, collects load bookings, escalates the rest. So you focus on moving freight, not on answering phones.
“Every call answered, every load logged — even before sunrise.”
Incoming Call
+1 (555) 847-2291 · LIVE
SARAH · AI
Thank you for calling Apex Freight. This is Sarah — how can I help?
CUSTOMER
Hi, I need to check tracking number TR-4821.
SARAH · AI
Memphis, TN
ETA · Tomorrow 5:00 PM CST
New booking from Apex Freight — CHI → DAL
Every missed call is a missed load. Every manual update is wasted time. The receptionist model wasn't built for a 24/7 freight economy.
“While you're asleep, your phone is ringing — and your competitor is answering.”
An empty desk. A ringing phone. A missed load.
Fig. 01A driver can't answer while hauling. A dispatcher is overwhelmed. That customer books with your competitor — and you never even know.
40% of inbound calls are 'Where is my load?' questions. Your team answers them manually, one by one, every single day.
You have no idea what was promised on the last call. No transcript, no history, no accountability. Just a vague memory.
Customers who call at 9 PM don't leave voicemails. They call your competitor who answers. You lose the load in your sleep.
Hiring a full-time receptionist costs $35K–$45K/year. They can only handle one call at a time. And they take sick days.
Your dispatcher spends 3 hours a day answering phones instead of coordinating freight. That bottleneck is costing you.
A real call, from first ring to filed transcript — handled in under a minute. Here's what your operation sees while it happens.
0
Calls missed
Sarah Chen
+1 (312) 555-0147
Apex Freight
Every ring captured.
Your existing number rings — at 2 PM or 2 AM. No forwarding, no porting. HaulDesk intercepts every inbound the moment it lands.
1.4s
Avg pickup
Sarah · AI
CALL · 0:12
CUSTOMER
Check tracking TR-4821.
AI
Looking that up
AI
In transit — last scanned Memphis, TN. ETA 5 PM CST.|
CUSTOMER
Sarah Chen
Apex Freight
+$980
CHI → DAL
Faster than human.
HaulDesk picks up in under two seconds, greets the caller in your brand voice, and runs the full conversation — tracking, quotes, bookings — like a senior dispatcher.
<60s
To inbox
Tuesday · 2:48 AM
Call answered
Sarah · Tracking
Booking saved
CHI → DAL
Email alert sent
owner@apex…
Owner-aware always.
Seconds after the call ends, the booking is saved, the transcript filed, and a push + email lands with full context. Nothing slips through the cracks.
The entire flow — under 60 seconds, hands-off.
No staffing. No scripts. No missed customers. Just freight that keeps moving.
One platform. Every inbound operation handled — from greeting to booking to follow-up. Built specifically for trucking operators.
01 · CORE · ALWAYS-ON RECEPTIONIST
Picks up every inbound call in under two seconds, greets the caller with your company name, and runs the full conversation in your brand voice. No hold music, no voicemail, no missed opportunity — even at 2 AM on a Sunday.
Active Call
+1 (312) 555-0147
02 · AUTO · REAL-TIME LOOKUPS
When a caller asks 'Where is my load?', the AI looks it up in your system and reads back the status, location, and ETA — no human needed.
Shipment Lookup
LIVEMORE LANGUAGES+
03 · LANGUAGES
Caller's language is detected automatically and matched in real time — no menu prompts, no missed meaning.
04 · AUTO · PHONE TO DASHBOARD
The AI collects every detail conversationally — pickup, destination, freight, weight, date — saves the booking to your dashboard, and confirms with the caller before hanging up. You wake up to a new load.
New Booking
SAVED05 · INTEL · EVERY WORD CAPTURED
Every call gets a word-for-word transcript plus an AI summary covering quotes, promises, and follow-ups. Searchable by customer, date, or topic. Exportable to your CRM.
Call Summary
Jun 1 · 14:34 · 3m 12sAI SUMMARY
Customer called for freight booking — CHI → DAL, dry van, 34,000 lb, Mon Jun 2. Quoted $980. Customer confirmed.
TRANSCRIPT
06 · SCALE
Five callers ringing at once? They all get answered. No queues, no hold music, no missed loads.
Monitor every call, review transcripts, track bookings — all in one clean dashboard built for trucking operators.
MON · JUN 02 · REAL-TIME
CALL VOLUME · LAST 12 H
RECENT CALLS
Last 6
John Miller
Tracking · 2m 34s
Sarah Chen
Booking · 4m 12s
Marcus Webb
Tracking · 1m 08s
Lisa Park
Quote · 3m 45s
David Lee
Tracking · 0m 58s
Ana Reyes
Booking · 5m 02s
FLEET
8 ACTIVESame problems. Better playbook.
CATEGORY
TRADITIONAL DISPATCH
Reactive · Manual · Limited
HAULDESK AI
Proactive · Automated · Infinite
NET IMPACT
For your operation
$39K+
Saved per year
24/7
Coverage
0
Calls missed
Based on the average cost of one full-time receptionist + benefits at $42K/year vs HaulDesk Starter at $99/month.
Every call answered.
While you're on the road, HaulDesk AI runs your front desk — 24 hours a day, 365 days a year.
We're building the operating system for trucking. Here's where we are — and where we're headed.
Live Now
5In Build
2Coming Soon
3On the Horizon
3Answering freight calls today
Answering freight calls today
Picks up every inbound call in under 2 seconds, 24/7.
Live · v1.0
“Powering every customer call today”
“Powering every customer call today”
Real-time status lookups read back to callers instantly.
Live · v1.0
“Resolves 60% of inbound automatically”
“Resolves 60% of inbound automatically”
Collects pickup, destination, freight type, weight, and date.
Live · v1.0
“Bookings saved without lifting a finger”
“Bookings saved without lifting a finger”
Word-for-word transcripts plus AI-written summaries.
Live · v1.0
“Every word archived & searchable”
“Every word archived & searchable”
Every booking and resolved call lands in your inbox instantly.
Live · v1.0
“Owner-aware, always”
“Owner-aware, always”
Founding customers testing in private beta
Founding customers testing in private beta
Auto-text customers after every call with summary and next steps.
Q2 2026
“Founding customers testing now”
“Founding customers testing now”
Pull live rates from DAT and Truckstop directly into your AI.
Q2 2026
“Private beta this quarter”
“Private beta this quarter”
Scoped for the back half of 2026
Scoped for the back half of 2026
Salesforce, HubSpot, Zoho — two-way sync of calls and bookings.
Q3 2026
“Top requested integration”
“Top requested integration”
Bring your own voice, brand tone, and conversation style.
Q3 2026
“For multi-brand operators”
“For multi-brand operators”
AI follows up on leads, quotes, and missed payments automatically.
Q4 2026
“Closing the loop on every lead”
“Closing the loop on every lead”
The full trucking OS — 2027
The full trucking OS — 2027
Coverage quotes and binding right inside the call flow.
2027 · Horizon
“Coverage built into the call”
“Coverage built into the call”
A mobile copilot for drivers — load info, ETAs, comms.
2027 · Horizon
“A copilot in every cab”
“A copilot in every cab”
End-to-end load lifecycle handled by AI — quote to invoice.
2027 · Horizon
“The full OS for trucking”
“The full OS for trucking”
… and more being scoped every week.
Have a feature you need before we get to it?
Founding customers shape the roadmap. Tell us what would unlock your operation.
Founding customers who've been with us since beta. Real shops, real loads, real reductions in missed calls.
I used to miss calls every time I was in the cab. Now HaulDesk picks up for me 24/7. A customer booked a load at 11pm last week — I got the email notification while I was asleep. Woke up to a new booking already on the dashboard.
Our dispatcher was spending half her day on the phone answering 'where is my load' questions. We set HaulDesk up in 10 minutes and cut her inbound call volume by over 60%. She's actually focused on dispatching now.
The transcript feature alone is worth the subscription. No more 'he said, she said' with customers. Every call documented, automatically. My team can pull up any conversation in seconds.
QUOTES FROM FOUNDING CUSTOMERS · NAMES SHORTENED FOR PRIVACY · USED WITH PERMISSION
No contracts. No hidden fees. Scale as your operation grows.
OWNER OPERATORS
Get 24/7 AI call coverage for less than the cost of a single missed load. No dispatcher needed.
MOST POPULAR
Automate your entire front desk for less than one day of part-time staff. Built for small fleets.
BEST VALUE
Full AI dispatch coverage for established fleets — at a fraction of a live answering service.
HIGH VOLUME
For dispatch shops, brokers, and logistics ops handling 100+ calls a day. Maximum throughput, lowest cost per minute.
№ 05 · ENTERPRISE
Custom minutes, custom integrations, a dedicated team. We'll build the deployment around your exact operation.
Includes
Founding Customer Pricing — Lock these rates forever. Prices increase as we grow.
Everything you need to know before you get started — from setup to escalations, pricing to tracking.
Most operators are live in under 5 minutes. You sign up, connect your Twilio number (or get one from us), add your company name and greeting, and you're done. No technical knowledge required.
Still have questions? Contact us →
Live right now — no missed calls since launch
Join operators already using HaulDesk AI to answer every call, capture every booking, and run a tighter operation — on autopilot.
12,400+ calls handled
this month alone
Avg. answer time: 1.4s
faster than any human
New call answered — Sarah Chen
Just now
Booking saved — Chicago → Dallas
2 min ago
Tracking resolved — TR-4821
5 min ago